What is a blocking reservation?

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Please note: There are two ways to lock courts.

  1. Option: If a court is temporarily not playable due to rain for example and the reservations should be blocked or cancelled during this time (of day) you should set up a lock. The owners of the reservations that were cancelled due to the lock will be informed about the cancellation via email and no money amount will be debited from their accounts.

Important: Locks are not designated as reservations and therefore do not corrupt the reservation stats!

  1. Option: If a court won’t be playable for a longer period of time you should deactivate the court (in that case it will not be visible to the players).

How can I lock my courts?

This is how you create a lock:

  1. In the admin section of your facility move the mouse pointer to the field “Reservations” in the main menu and choose the option „Reservation table“.
  2. Click on "Create a lock" in the upper right corner. Choose the reason, the desired court and the time frame in the dialog box that will open. Complete the process by clicking on “Create a lock”.

 How can I edit a lock?

  1. In the admin section of your facility move the mouse pointer to the field “Reservations” in the main menu and choose the option „Reservation table“.
  2. Choose the lock you would like to edit and click either on the pencil symbol or the recycle bin symbol.
  3. Confirm made changes.
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