How can I search or add new players?

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If you have opened a player/ user list you can click on “Search or add a new player“ in the upper right corner, in order to find a player or load a new player in the system. This will bring you to the following page:

Before you create a new GotCourts-User account for a player we recommend that you check if he already registered by himself or was already added by other tennis facility. For that enter the new player’s email address and click on  “Next”. If you don’t know the player’s email address click on “Skip”.

If the system finds the email address of the wanted player his user account will automatically be shown. If this is indeed the player you have searched for you can immediately add him to your facility and assign him to the desired category.

If you have skipped entering the email address or no player was found in the system with the entered email address you will land on the following page:

Here you can search for the new player using his mobile phone number. If you don’t know the player’s mobile phone number click on “Skip”.

If the system finds the wanted player based on his mobile phone number his user account will automatically be shown. If this is indeed the player you have searched for you can immediately add him to your facility and assign him to the desired category.

If you have skipped entering the mobile phone number or no player was found in the system with the entered mobile phone number you will land on the following page:

 

Enter all the required information and click on „Save changes” for a completion. In order for the new added player to be able to sign in by himself, you have two options:

  • Enter the new player’s email address in his user profile. This way he will be notified by email as soon as you save the changes and can choose his own password. In this case his user name will be his email address.

Please note: It is recommended to enter the player’s email address in his user profile, so that he can receive important notifications (e.g. cancellation of a reservation due to rain) or request a new password in case he has forgotten the current one.

  • Set a user name and a password for the player and inform him about these in an appropriate manner.
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